Shipping policy

Shipping Policy

All orders take 1 to 5 business days to process before being shipped out. (During the holiday season it may be extended) 
We are not responsible for and are excused from performing due to events outside of our control, including but not limited to acts of God, weather-related delays.
  • Shipping Prices (Domestic) are calculated at the Checkout Screen
  • Estimated Delivery Dates are available within 12 hours of issued Tracking Numbers

Free Local Delivery on orders over $75

Please note that the free local delivery only applies to orders in the Freeport area.

International Shipping

We do not offer International Shipping at this time.

Abaco, Bimini and Nassau Delivery

Orders to Abaco, Bimini and Nassau will be delivered using one of the following shipping providers The Mail Boat, Bahamasair or Flamingo Air. Delivery charges will be calculated at checkout.

Grand Bahama Delivery / Pick Up

Pick Up is FREE. The designated pick up location is Corp Law Court (opposite KMW on Cedar Street).

There is a $10 delivery charge for orders in Eight Mile Rock, West End, Lewis Yard, Hunters and Pinders Point.

There is a $5 delivery charge for orders in the Freeport area under $75.

Free delivery for orders in the Freeport area over $75.

Refused Packages 
All Refused Packages are subject to a 15% restocking fee of the final order total. NO EXCEPTIONS
Undeliverable Packages 
All Undeliverable packages that are not reshipped (After the customer pays for reshipment) are subject to a 15% restocking fee of the final order total. NO EXCEPTIONS
Delivered Packages
All packages marked as delivered are at the liability of the customer. Customers must be present or make accommodations when packages are being delivered. We are not responsible for any lost packages once the item has been marked as delivered.